Hey There!
We appreciate your patience and support over these last few weeks as we transitioned our business to Bright Side Distributing. Our goal is to make doing business with us easy, provide you with a fun and engaging experience, and provide you with all the best products you have come to expect from the Premier Smoke Shop Distributor in the Pacific Northwest!
Keeping with our goal of making doing business with us easy, on April 1st we will be migrating to a new customer portal ordering system. Please note that you will not be able to place orders with us using ZiiZii or Webcon after March 28, 2024. You will need to use Turning Point’s QwikPoint/ProfitPoint ProOrder app or access the web portal from your computer or tablet at https://brightsidedist.qwikpoint.net/.
To get set up on our new ordering app, please download – Turning Point’s QwikPoint/ProfitPoint ProOrder, from either Google Play Store or Apple App Store by scanning the appropriate QR code below.
Google Play Store (Android)
Apple App Store (iPhone)
Once you have downloaded the app, you will see a settings wheel on the logon screen. Click on that and enter the following URL: https://brightsidedist.qwikpoint.net/. You will then be able to enter your Username and Password. Our Customer Service and Sales teams will be contacting you to provide you with your specific account credentials and a user manual. Please be aware that we will only be contacting customers who are currently using either WebCon or ZiiZii to submit their orders, to issue them new Portal Accounts. If you are a customer who has never used of one of these two ordering methods, please contact our Customer Service team at, 503-235-8341 and provide your full name, (first and last), email address, and Customer Number and we will issue you a new Portal Account.
Please note that you will not be able to send orders to us using the QwikPoint ProOrder app prior to Saturday, March 30th. Please continue to use the current app as usual, up to 5:00pm on Thursday, March 28th. We will not be accepting orders on Friday, March 29th, so we can migrate to the new system.
Beginning Monday April 1st, customers located in the greater Portland Metro area, who are used to being able to receive deliveries from us any day Monday - Friday, will now be offered up to 3 days of delivery per week. Please contact our customer service team with your ideal delivery days, and we will get those loaded in the system for you.
All current routes and delivery days will remain consistent.
We appreciate your patience as we implement these changes aimed at making it easier to do business with us and improve our efficiency and ability to service your account.
Thank you,
Your pals at Bright Side Distributing!
Important Deadlines – ZiiZii and Webcon Users
These important deadlines are only required for retailers currently using ZiiZii or Webcon.
Timeline
To Do
Now – March 28th
Continue to place your orders through ZiiZii or Webcon up until 5pm on March 28th.
Download Turning Point’s QwikPoint/ProfitPoint ProOrder app on your phone by following the instructions provided to you. You can also access the portal by going to the following URL if you prefer to order on your computer or tablet: https://brightsidedist.qwikpoint.net/
Now – March 29th
Now – March 29th
Ensure you have your credentials for the new app or portal, and you can login. Our Customer Service Team will reach out to you, but if we do not connect feel free to call 503-235-8341 and press 1 or email customerservice@brightsidedistributing.com.
March 29th
Do not place orders in ZiiZii or Webcon.
Start ordering by using Turning Point’s QwikPoint/ProfitPoint ProOrder app or through the portal on your computer or tablet by going to this website: https://brightsidedist.qwikpoint.net/
April 1st
April 1st – April 30th
For retailers with handheld devices, please return your device to us for reprogramming.
Important Deadlines – Portland Metro Area Customers
Timeline
Now – March 29th
To Do
Please contact us with your preferred delivery days by calling 503-235-8341 and pressing 1 or emailing customerservice@brightsidedistributing.com. You can select up to three preferred delivery days. If you do not set your preferred delivery days we will choose them for you.